Gozkart Tems And Conditions

Spectrum Interactive Services Pvt. Ltd

Gozkart.com is an E-commerce shopping portal and is wholly managed by its legal entity of Spectrum Interactive Services PVT. Ltd. Gozkart was formulated on B2C model destined as a one-stop online destination for ecommerce buyers, vendors and advertisers etc.

Official E-mail: - support@gozkart.com.
Office timings: - Monday To Saturday 10 am to 6 pm (Sunday & National holidays closed).

All communication , complaints, suggestions , buy , sale , purchase , grievances will be on above given communication & will be treated in the legal jurisdiction of the Mumbai, State- Maharashtra , India . You are requested to please read this agreement carefully, also advice to regular check for any amendments or updates in terms and conditions from time to time. In these Terms & Conditions, gozkart.com is referred as "gozkart" or “Company” "we," "us,”, “our" or Company and you the end user is referred to as "you" , "your" or “user”.

Payments Modes:

Gozkart.com accepts the following modes of payment:
1. Debit/credit cards or net banking of all major banks
2. Cash on delivery (COD)
3. Credit card EMI
4. E-gift gozkart voucher / coupons

More details on Terms & Condition on payment s: You cannot use two or more methods of instalment/ payments in one order. Instalment can be made either as Cash on Delivery (COD) or EMI. To avail EMI services, you are requested to consult your bank. Gozkart does not offer EMI for any goods sold to the consumer directly.

Your online transaction on Spectrum Interactive Services Pvt. Ltd. is secure with the higher end of transaction security at presently available on the Internet. Spectrum Interactive Services Pvt. Ltd directs you to Shmart / PayUmoney for online transactions which offer encryption innovation to ensure your card data while safely transmitting it to the particular banks for instalment preparing or regular transaction.

All credit card and debit card instalments on Spectrum Interactive Services Pvt. Ltd. are handled through secure and trusted payment gateways oversaw by driving banks. Banks now utilize the 3D secure secret key service for online transactions, giving an extra layer of security through identity confirmation.

Gozkart Cash is a kind of virtual cash that can (just) be utilized on gozkart for shopping. Gozkart cash is non-transferable. Spectrum Interactive Services Pvt. Ltd. maintains all authority to revise arrangements identified with dissemination/recovery of Gozkart cash.

The site may amend its terms and conditions at any time at its sole discretion. The User is responsible for regularly reviewing these Terms of Service so that you will be apprised of any changes.

Return Policy

· Customer needs to raise an alarm within 2 working days from the date of delivery for being qualified for the return. Any complaints/refund/exchange requests made post the above said time will not qualify for any post sale service and hence the request will be null and void.

· Conveniently place your product return demand on online Gozkart website on the off chance that you've gotten a thing in a 'Damaged', “Defective” or 'Not as Specified' state.

· Upon getting your protestation, we should confirm the authenticity and the grumblings way, once we are persuaded that the complaint is genuine, we will inform the applicable Vendor of such complaint and solicitation for a substitution/refund as appropriate.

· We will organize to get of the harmed/damaged item through its own particular logistics accomplice. In the event that we are unable to do as such, we will inform you the same and you will be required to dispatch the item utilizing a presumed courier in your area within a day from the receipt of such notice. Courier cargo charges will be repaid in such frame as is controlled by the logistics group upon former conference with ours; or only those items will be qualified for return policies which are gotten by us inside of 10 working days of date of delivery.

· Products should be absolutely unused.

· We hold the rights to look at whether the item returned is defective/damaged and taking into account the confirmation, we will either reship/replace the item to the client.

· Products ought to be returned in their unique bundling alongside the original price sticker, labels, scanner tags, user manual, warranty card and receipts etc.

· If the item can be repaired by the service centre, we would get the same repaired and send it back to you. In the occasion the return of an item is appropriately acknowledged by our own, the estimation of such item, as initially paid by you during acceptance of delivery of item or generally, will be refunded to you. Refund will be handled in light of the method of instalment and we or the approved payment portal will credit your refunds specifically into your debit/credit card or online accounts.

· Typically, we don't acknowledge & follow return/trade for the following things Inner wear, Lingerie, Swimsuits, Fragrances, Beauty items, Anklets, Bangles, Earrings, Bracelets, Brooches, Pendants, Necklaces and Rings, Socks, Furniture & Pens,etc.

Cancellation Policy

· You can drop your request online before / within 6 hours of purchase so we can hold the item dispatch. Your whole request amount will be refunded or

· In case if the item you had requested has been dispatched however has not yet been delivered to you, you may at present cancel the request on the web. Your refund will be handled once we get the dispatched item back from the courier.

· We regret the inconvenience caused due to order cancellation. Your request may have been scratched off because of any of the following reasons:

1. If item is out of stock or is discontinued.

2. Inaccuracies or errors in estimating pricing of item.

We will inform you about the cancellation of your request and share details if partial request or entire order is wiped out. We will reach you if any other information is required to acknowledge your request.

· The amount won't be exchanged to the regarded retailer until the client gets the item he requested and changes his status to “Delivered” on gozkart.

· In request to affirm cancellation of item(s) in your request, you have to demonstrate your refund inclination. There are two methods of discount:

1. Gozkart cash - If you pick this alternative, the amount will be added to your Gozkart cash in the 'store credit' part.

2. Back to Source - For this situation, the cash will be refunded back to the instalment mode/account that was initially used to make the transaction.

· Once you have asked for the cancellation of item(s) in your request, Spectrum Interactive Services Pvt. Ltd. will finish the cancellation and start the refund, contingent upon your inclination.

· Unfortunately, a request cannot be made:

1. If the product has been delivered to you.

2. The product is being delivered together with another product of yours

3. The item is non-refundable (e.g. e-Gift Vouchers)

Refunds policy

Gozkart refund arrangements are as below:-

· Only those items which qualify the return criteria and which cannot be replaced / substituted will be considered for a refund.

· In the occasion that an item is recorded at incorrect cost or with incorrect data due to a mistake in evaluating or item data, gozkart might, at its prudence, either contact the client for directions or wipe out the request and advise client of such cancellation. In such cases gozkart will refund the charged amount to the client.

For Offline Refunds

· In case the instalment method of the refunded request is offline (COD) the method of refund will be through Check.

· Refund will be done within 10 working days from the date of solicitation of refund. This is only an approximation and may take more time depending on the case. · Refund checks will be sent to the billing location of the re

funded request.

For Online Refunds

· In case the instalment method of the refund request is Online (Credit Card/Net Banking) the amount will be refunded to the client Card Account.

Refund will be done within 10 working days from the date of solicitation of refund.

For online refund the transaction may 10 working days to reflect into your account.

Privacy Policy

Information security is a matter of trust and your privacy protection is critical to us. We should along these lines just utilize your name and other data which identifies with you in the way set out in this Privacy Policy. We will just gather data where it is important for us to do as such and we will just gather data in the event that it is significant to our dealings with you.

You can visit the Site and browse without needing to give individual info. Amid your visit to the Site you stay mysterious and at no time would we be able to distinguish you unless you have a record on the Site and sign in on with your user name and secret key.

We will just keep your data for whatever amount of time that we are either required to by law or as is important for the reasons for which it was gathered. We may gather different data on the off chance that you try to submit a request for an item to us on the Site.

Do not share your confidential details on site, be careful with all your bank and card related details, Gozkart will only ask for transaction purpose while purchasing any product from gozkart.com.

The site may amend its terms and conditions at any time at its sole discretion. The User is responsible for regularly reviewing these Terms of Service so that you will be apprised of any changes.

The site may amend its privacy policy at any time at its sole discretion. The User is responsible for regularly reviewing the privacy policy so that you will be apprised of any changes.

Information that we gather on Gozkart.com

We gather, store and process your information for preparing your order on the Site and any conceivable later claims, and to furnish you with our administrations. We may gather your title, name, sexual orientation, email address, postal location, delivery address (if diverse), phone number, mobile number, fax number, instalment subtle elements, instalment card points of interest or bank account details.

We require this data keeping in mind the end goal to permit you to proceed with putting in your request for an item. We may utilize that information to process instalment for the item and delivery the item to you. We likewise utilize that information to illuminate you when the item is about to be delivered.

We may pass your name and address on to a third party in order to the end goal to make delivery of the item to you (for instance to our dispatch or supplier).

We might likewise utilize your information so as to deal with the Site, gather instalment from you, empower you to along these line’s utilization parts of the Site, identify any misrepresentation or Site misuse, send you data applicable to the Site or our items, and in the event that we have any questions.

Your genuine request details may be stored with us and you may get to this data by signing into your record on the Site. Here you can see the subtle elements of your requests that have been finished, those which are open and those which are shortly to be dispatched and direct your location points of interest, bank details and any bulletin to which you may have subscribed. You attempt to treat the individual access information secretly and not make it accessible to unapproved outsiders.

Utilization of the data by Gozkart.com

We utilize the data that we gather from you to give our service to you. Notwithstanding this we may utilize the data for one or a greater amount of the accompanying purposes:

give data to you that you ask for from us to identified with our items or services.

To give data to you identifying with different items that may be of enthusiasm to you. Such extra data might be given where you have assented to get such data and the same is an existing with us at the time of usage of the assent so gave by you.

To advise you of any progressions to our site, administrations or merchandise offered by different Vendors.

Just approved workers, specialists and contractual workers (who have consented to keep data secure and classified) have access to this data. All messages and pamphlets from this site permit you to quit further mailings.

We might likewise send you other data about us, the Site, our different sites, our items, deals advancements, our pamphlets, and SMS updates, anything identifying with different organizations in our gathering or our business accomplices. In the event that you would favour not to get any of this extra data as itemized in this passage (or any piece of it) please tap the “unsubscribe” join in any email that we send to you or take after the unsubscription process as definite in the SMS. Merciful note that unsubscribing from one medium does not naturally prompt unsubscription from the others.

Third Parties and Links from Gozkart.com

We may pass your details to different organizations in our gathering. We might likewise pass your details to our specialists and subcontractors to help us with any of our uses of your information set out in our Privacy Policy. For instance, we may utilize outsiders to help us with conveying items to you, to help us to gather instalments from you, to dissect information and to furnish us with showcasing or client service help. We may trade data with outsiders for the reasons of extortion insurance and credit risk diminishment. We may exchange our databases containing your own data on the off chance that we offer our business or some piece of it. Other than as set out in this Privacy Policy, we might NOT offer or uncover your own information to outsiders without getting your earlier assent unless this is essential for the reasons set out in this Privacy Policy or unless we are required to do as such by law. The Site may contain advertising of outsiders and connections to different destinations or edges of different locales. It would be ideal if you be mindful that we are not in charge of the security practices or content of those outsiders or different sites, nor for any outsider to whom we move your information as per our Privacy Policy.

We might not impart any of your own data to outsiders without your unequivocal assent. We don't offer or lease your own data to outsiders for their marketing purposes without your explicit consent and we just utilize your data as depicted in the Privacy Policy. We see insurance of your protection as a critical group guideline. We see obviously that you and Your Information is one of our most vital resources. We store and process Your Information on PCs situated in the India that are ensured by physical and also innovative security gadgets. We utilize third parties to check and ensure our protection standards. If you object to your Information being transferred or used in this way please do not use the site.

Circulation of Information of Gozkart.com

We may impart data to governmental agencies or different organizations helping us in extortion counteractive action or examination. We may do as such when: allowed or required by law; or, attempting to ensure against or forestall real or potential misrepresentation or unapproved exchanges; or, exploring extortion which has officially occurred.


The acknowledgment of cookies is not a necessity for going to the Site. Notwithstanding we might want to call attention to that the some usefulness on the Site and requesting is just conceivable with the activation of cookies. Cookies are little content records which recognize your PC to our server as a one of a kind client when you visit certain pages on the Site and they are put away by your Internet programs on your PC's hard drive. Cookies can be utilized to perceive your Internet Protocol location, sparing you time while you are on, or need to enter, the Site. We just utilize cookies for your benefit in utilizing the Site (for instance to recall who you are the point at which you need to correct your shopping basket without needing to re-enter your email address) and not to obtain or utilizing whatever other data about you (for instance focused on publicizing). Your browser can be set to not accept cookies, but rather this would confine your utilization of the Site. If you don't mind acknowledge our confirmation that our utilization of cookies does not contain any individual or private details and are free from viruses.

Security Policy

We have set up proper specialized and efforts to establish safety to counteract unapproved or unlawful access to or unintentional loss of or decimation or harm to your data. When we gather information through the Site, we gather your own details on a safe server. We utilize firewalls on our servers. When we gather payment card details electronically, we utilize encryption by utilizing Secure Socket Layer (SSL) coding. Whilst we are not able to ensure 100% security, this makes it hard for a hacker to decode your subtle elements. You are firmly prescribed not to send full credit or debit card details in decoded electronic correspondences with us. We keep up physical, electronic and procedural protections regarding the accumulation, stockpiling and revelation of your data. Our security strategies imply that we might once in a while solicitation confirmation of character before we reveal individual data to you. You are in responsible of ensuring against unapproved access to your password and to your PC.

IPR Policy of Gozkart.com

All the content on the site www.Gozkart.com , information arrangements, programming, calculations, rationales including writings and creatives are only claimed and sole property of Spectrum Interactive Services Pvt. Ltd or its offshoot accomplices. Gozkart additionally uses content, logos; innovative gave by its sellers, suppliers, partners and third parties who could possibly be the first proprietors of copyright in that. All the content aggregately is secured by India and worldwide copyright, creators' rights and database right laws.

Any redistribution, adjustment or generation of part or the greater part of the contents, software, calculations, structure, rationales in the Website whether frontend or backend is entirely disallowed. It is precluded to appropriate or economically misuse the substance or any parts of this Website. You are additionally precluded from transmitting the content or putting away it in whatever other Website or in other type of electronic recovery framework. It is additionally denied to imitate, create, reproduce or distribute your own database which can be set up to have significant comparability as far as value showcase, item posting, instalment page, request page and different parcels and pages of this site without having former express composed assent from Spectrum Interactive Services Pvt. Ltd.

Copyright Policy

Copyright in this website www.Gozkart.com has a place with Spectrum Interactive Services Pvt. Ltd. likewise uses the content of their sellers and third parties too who won't be the first proprietors of the copyright in that. The clients is ought to expect that standard copyright insurance applies to all materials and content showed on the Website. Any redistribution, adjustment or multiplication of part or the greater part of the content included in the Website in any structure is restricted. You may show, print, or download the content to a neighbourhood hard plate extricates for your own, non-business use, however just in the event that you recognize the Website as the material's wellspring. You are not allowed, aside from with the express composed assent of Jasper, to circulate or industrially misuse the content on this Website. You are additionally denied from transmitting the content or putting away it in some other Website or in other type of electronic recovery framework.